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Course Outline
- Introduction to Procurement
- The Procurement Cycle
- Sourcing and Category Strategy
- Procuring and Tendering
- Contracting
- Supplier Management
- Procurement Roles and Responsibilities
- Operational Procurement (Systems, Processes, Policies, and Governance)
- Variances in Sector and Operating Models
- Procurement Tools
- Supplier and Buyer Segmentation
- Scorecards
- RAID logs
- Core Skills
- Impact and Influence
- Time Management
- Project Management
- Understanding Contract Law
- Negotiation
- Additional Procurement Skills
- Data Analysis
- Market Research
- Active Listening
- Developing Supplier Relationships and Conducting Review Meetings
- Developing Stakeholder Engagement
- Best Practices
- Sources of Insight
- The Role of the Contract Manager
- Structuring the Contract Management Process to Optimize Performance
- The Contract Management Lifecycle
- Structure of the Legal Contract and Practical Implications for Contract Managers
- The Role of Risk Management in Supplier Contract Management and Business Continuity
- Contract Performance Management Tools and Techniques, Including Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs)
- Contract Healthcheck and SWOT Analysis
- Performance Management and Continuous Improvement
- Application of Supply Chain Management and Process Improvement Principles to Meet Contract Objectives
- Effective Supplier and Stakeholder Relationship Management
- Problem-Solving Tools and Techniques
- The Contract Management Framework (CMF)
- Contract Scorecards
- Benchmarking, Performance Reviews, and Dispute Resolution
- Managing Under-Performance and Contractual Issues Effectively
- Supplier Performance Review Meetings
- Common Contract Clauses
Requirements
Target Audience
- Individuals taking on procurement responsibilities within their current job roles.
- Stakeholders looking to gain a deeper understanding of procurement activities.
- Non-procurement professionals who wish to understand the procurement process.
- Managers responsible for supporting staff in contract management (operations and procurement).
- Supplier personnel who manage contract delivery for their clients.
- Procurement professionals requiring detailed insights into contract performance management.
- Anyone with contract management responsibilities as part of their broader role.
14 Hours