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Course Outline
Scrum Theory and Principles
- Empiricism, Lean thinking, and complex adaptive systems in product delivery
- Core Scrum values and their measurable impact on team behavior and outcomes
- Mapping principles to real-world delivery challenges and enterprise contexts
- Workshop: Principles in practice – identifying gaps between theory and current workflows
The Scrum Framework
- Roles, events, and artifacts: purpose, rules, and interdependencies
- Scrum Master, Product Owner, and Developers – accountabilities versus job titles
- Sprint structure, timeboxing, and empirical inspection/adaptation cycles
- Lab: Event sequencing and artifact flow simulation with guided facilitation
The Definition of Done
- Establishing shared quality standards and organizational transparency
- Impact of DoD on predictability, technical debt, and team autonomy
- Evolving the DoD across product lifecycle stages and delivery phases
- Exercise: Drafting a team-aligned DoD and stress-testing edge cases and compliance requirements
Running a Scrum Project
- Sprint planning, refinement, and backlog grooming strategies for flow
- Daily Scrum facilitation versus micromanagement and status reporting
- Sprint Review and Retrospective – driving continuous improvement and stakeholder alignment
- Simulation: End-to-end sprint cycle with impediment resolution and delivery tracking
Working with People and Teams
- Self-managing teams: psychology, trust, psychological safety, and autonomy
- Navigating conflict, resistance, and organizational change management
- Coaching techniques for high-performance team dynamics and delivery optimization
- Role-play: Facilitating team alignment, resolving blockers, and enabling decision velocity
Scrum in Your Organization
- Scaling Scrum, cross-team coordination, and dependency management
- Aligning Scrum with enterprise frameworks, governance, and compliance requirements
- Measuring agility: flow metrics, value delivery tracking, and outcome-based reporting
- Case study: Enterprise transformation pitfalls, success patterns, and adoption roadmaps
The Role of the Scrum Master
- Servant-leadership, coaching, and organizational change agent behaviors
- Impediment removal, stakeholder management, and team protection strategies
- Skills, traits, and behavior shifts required for effective Scrum Master practice
- Capstone: Personal leadership development plan, accountability mapping, and continuous coaching framework
Requirements
Who Should Attend
This course is suitable for professionals in any industry where teams are tackling complex problems. The Professional Scrum Master course is designed for:
- Practitioners interested in starting a career as a Scrum Master
- Scrum Masters, Agile/Scrum Coaches, and consultants seeking to enhance their use of Scrum
- Anyone involved in product delivery using Scrum
14 Hours
Testimonials (2)
An intelligent trainer that was passionate and very knowledgeable about his topic, and who kept our attention right to the end.
Alexander Polson - BMW South Africa
Course - PROFESSIONAL SCRUM MASTER™ I
He keeps you engaged every second of every hour of every day.