SharePoint and Microsoft 365 Copilot Administration Training Course

About This Course

This five-day course equips you with the knowledge and skills needed to plan and administer a Microsoft SharePoint 2016 environment. It guides you through deploying, managing, and troubleshooting your SharePoint setup, while offering practical guidelines, best practices, and key considerations to optimize your deployment.

As the first course in a two-part series tailored for IT professionals, it aligns directly with the SharePoint 2016 IT Pro certification.

Audience Profile

This course is designed for experienced IT professionals seeking to master the installation, configuration, deployment, and management of SharePoint 2016 in either on-premises data centers or cloud environments.

Participants typically possess over one year of hands-on experience* in planning and maintaining SharePoint, along with two years of experience working with core technologies that SharePoint relies on. These include Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate generally:

• Is an IT professional responsible for planning, implementing, and maintaining multi-server SharePoint 2016 deployments.
• Has working knowledge, and preferably hands-on experience, with SharePoint Online.
• Is broadly familiar with SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability strategies.
• Is experienced with authentication and security technologies.
• Has practical experience using Windows PowerShell.

* Hands-on or job experience should stem from a solutions-based role where the candidate has worked on multiple SharePoint solutions encompassing document management, content management, and search capabilities.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

This interactive, hands-on program familiarizes participants with AI agents within Microsoft 365 Copilot, illustrating how users can develop their own straightforward agents without requiring any programming skills or supplementary software.

Attendees will investigate Microsoft-developed agents, including Researcher and Analyst, gain insight into the functionality of AI agents within business environments, and learn to construct and utilize personal agents through structured prompts and workflows in Copilot.

Focusing on practical applications, the course empowers participants to automate routine tasks, boost efficiency, and craft versatile AI assistants that can be seamlessly distributed among team members.

Upon completion of the session, participants will have successfully created their own AI agent and will be equipped to implement similar strategies in their everyday professional activities.

Module 1: Understanding AI and Its Impact

• High-Level Overview of AI
• AI Ethics

Module 2: Overview of Popular AI Tools

• Overview of Popular LLMs
• Considerations when Choosing an LLM

Module 3: Exploring Popular AI Tools

• Introduction to Copilot:
• Introduction to Google AI Studio:
• Introduction to ChatGPT
• Getting Better Results from AI tools

Module 4: Expanding Your AI Toolkit

• Exploring AI Tools on Mobile Devices
• Exploring other free generative AI tools (time permitting)

Upon completing this training, participants will be equipped to:

By the end of this training, participants will be able to:

Copilot for Microsoft 365 serves as an AI-driven assistant that seamlessly integrates with Microsoft Office applications to help finance and accounting professionals boost productivity, streamline reporting processes, and support better decision-making.

This instructor-led, live training (available online or onsite) targets finance and accounting professionals with limited AI experience who aim to leverage Microsoft Copilot to enhance accuracy, efficiency, and insights in their financial tasks.

By the end of this training, participants will be able to:

• Create financial reports quickly and accurately using Copilot.
• Automate repetitive accounting and data-entry tasks.
• Generate financial summaries and forecasts with AI assistance.
• Use natural language prompts to extract insights from large financial datasets.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-powered assistant embedded into familiar Microsoft tools to enhance content creation, automate routine tasks, and provide smart insights.

This instructor-led, live training (online or onsite) is aimed at public sector employees with limited or no prior experience using AI tools who wish to use Microsoft 365 Copilot to enhance communication, streamline document work, and extract insights more efficiently from data and meetings.

By the end of this training, participants will be able to:

• Use Copilot in Word, Excel, and Outlook to draft, analyze, and improve communications.
• Automate repetitive documentation and summarization tasks across Microsoft 365 apps.
• Generate insights from meeting notes, spreadsheets, and written reports.
• Follow responsible use guidelines for Copilot in a public sector context.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft 365 Copilot in sample government scenarios.
• Guided exercises focused on communication, reporting, and meeting productivity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Work smarter and faster in 2024 with Microsoft Copilot Pro | Word, PowerPoint, Excel, Teams, Outlook | Microsoft Copilot for Microsoft 365.

Copilot Studio is a platform for creating and integrating AI-driven copilots and assistants into business applications to enhance workflows and automate user tasks.

This instructor-led, live training (delivered online or on-site) is designed for advanced-level technical professionals and automation leads who aim to integrate Copilot Studio into existing applications. Participants will learn to execute SQL queries, automate recruitment workflows, and trigger Power Automate flows within real-world, production-like scenarios.

By the end of this training, participants will be able to:

• Design and configure Copilot assistants that securely execute SQL queries against HR datasets.
• Implement conversational flows to automate recruitment and hiring tasks.
• Integrate Copilot Studio with Power Automate to trigger and orchestrate automated workflows.
• Apply security, data governance, and compliance best practices when exposing data to AI assistants.

Course Format

• Interactive lectures and discussions.
• Hands-on labs covering Copilot Studio, SQL, and Power Automate integrations.
• Workshops focused on building, testing, and securing production-ready copilots.

Course Customization Options

• To request a customized version of this training, please contact us to arrange a session.

This one-day course consists of two main sections -Introduction to Microsoft 365 Copilot and Boost Your Team's Potential with Microsoft 365 Copilot Use Cases.

Introduction to Microsoft 365 Copilot

The first section introduces participants to Copilot for Microsoft 365, demonstrating how to leverage Copilot across various Microsoft 365 applications. It covers best practices for using Copilot, crafting effective prompts, and extending Copilot's capabilities.

Boost Your Team's Potential with Microsoft 365 Copilot Use Cases

The second section forms the core of this training content. Participants engage in a series of hands-on exercises covering seven distinct Use Cases: Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on applying Copilot within various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and others) to accomplish common business tasks relevant to each Use Case.

Course Summary

Module 1: Get started with Microsoft 365 Copilot

• Introduction to Microsoft 365 Copilot
• Explore the possibilities with Microsoft 365 Copilot
• Optimize and extend Microsoft 365 Copilot

Module 2: Craft effective prompts for Microsoft 365 Copilot

• Summarize and simplify information with Microsoft 365 Copilot
• Create and draft with Microsoft 365 Copilot
• Edit and transform content with Microsoft 365 Copilot
• Ask questions and analyse content with Microsoft 365 Copilot

By the end of this training, participants will be able to:

Microsoft 365 Copilot integrates artificial intelligence into widely used Office applications to enhance productivity through intelligent suggestions, content generation, task automation, and advanced data analysis. It empowers professionals to work more efficiently without requiring advanced technical expertise.

This instructor-led, live training session (available online or on-site) is designed for administrative professionals at a beginner level who wish to learn how to effectively integrate Microsoft 365 Copilot into their daily workflows.

By the end of this training, participants will be able to:

• Understand what Microsoft 365 Copilot is and how it functions across various Office applications.
• Utilize Copilot in Word to draft, summarize, and format documents efficiently.
• Apply Copilot in Excel to analyze data, generate formulas, and create comprehensive reports.
• Leverage Copilot in Outlook to manage email communications and generate meeting summaries.
• Enhance collaboration using Copilot in Teams to streamline meetings and track task follow-ups.

Course Format

• Interactive lectures and group discussions
• Real-world exercises and practical examples
• Hands-on practice with Microsoft 365 applications

Course Customization Options

• To request a customized training session for this course, please contact us to make arrangements.

Microsoft 365 Copilot Chat serves as an AI-driven assistant embedded within Microsoft 365 applications, designed to enable users to write, summarize, analyze, and automate tasks with greater efficiency.

This instructor-led live training (available online or onsite) targets beginner to intermediate business professionals who want to leverage Copilot Chat across Word, Excel, PowerPoint, and Outlook to enhance their daily productivity and communication capabilities.

Upon completing this training, participants will be able to:

• Utilize Copilot Chat to generate content and derive insights within Word, Excel, PowerPoint, and Outlook.
• Craft and refine prompts to achieve more accurate and valuable AI responses.
• Automate routine tasks using fundamental scripting and integration methods.
• Apply industry best practices regarding security, ethics, and accuracy when using generative AI.

Course Format

• Engaging lectures and interactive discussions.
• Extensive hands-on practice within the Microsoft 365 environment.
• Real-world use cases supported by guided labs.

Customization Options

• To arrange customized training for this course, please contact us to make the necessary arrangements.

Microsoft 365 Copilot is an artificial intelligence-powered assistant built into Microsoft Office applications, designed to help users draft content, analyze information, summarize text, visualize data, and communicate more effectively.

This instructor-led, live training session (available online or onsite) is tailored for intermediate-level professionals who want to harness Microsoft 365 Copilot features across key applications to enhance productivity and streamline workflows.

Upon completion of this training, participants will be able to:

• Utilize Copilot in Word to draft, summarize, and rewrite documents.
• Analyze data, create visualizations, and automate tasks using Copilot in Excel.
• Develop AI-assisted PowerPoint presentations directly from outlines or documents.
• Improve email management and communication efficiency with Copilot in Outlook.
• Streamline collaboration, follow up on meetings, and track tasks in Teams using Copilot.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.