SharePoint and Microsoft 365 Copilot Administration Training Course

About This Course

This five-day course is designed to equip you with the knowledge and skills necessary to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup effectively. The course also provides guidelines, best practices, and considerations that help optimize your SharePoint deployment.

This is the first in a series of two courses tailored for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The course targets experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Participants typically have more than one year of hands-on experience with planning and maintaining SharePoint environments and at least two years of experience with other core technologies on which SharePoint depends, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has practical knowledge of, and preferably hands-on experience with, SharePoint Online.
• Is familiar with various SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Has a background in authentication and security technologies.
• Is proficient with Windows PowerShell.

* The hands-on experience or job experience should come from a solutions-based role where the candidate has worked on multiple SharePoint projects involving document management, content management, and search.

At Course Completion

• Understand the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Create a logical architecture for a SharePoint 2016 deployment.
• Develop the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and manage web applications and site collections.
• Plan and set up service applications for a SharePoint 2016 deployment.
• Manage users, permissions, and secure content in a SharePoint 2016 deployment.
• Set up authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Set up and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

This practical, hands-on course introduces participants to AI agents in Microsoft 365 Copilot and demonstrates how they can build their own simple agents without any coding or additional tools.

Participants will explore Microsoft-built agents such as Researcher and Analyst, understand how AI agents work in a business context, and learn how to design and use their own agents using structured prompts and workflows in Copilot.

The course focuses on real-life scenarios, enabling participants to automate repetitive tasks, improve productivity, and create reusable AI assistants that can be easily shared across teams.

By the end of the session, participants will have built their own AI agent and will be able to apply the same approach in their daily work.

Module 1: Understanding AI and Its Impact

• High-Level Overview of AI
• AI Ethics

Module 2: Overview of Popular AI Tools

• Overview of Popular LLMs
• Considerations when Choosing an LLM

Module 3: Exploring Popular AI Tools

• Introduction to Copilot:
• Introduction to Google AI Studio:
• Introduction to ChatGPT
• Getting Better Results from AI tools

Module 4: Expanding Your AI Toolkit

• Exploring AI Tools on Mobile Devices
• Exploring other free generative AI tools (time permitting)

By the end of this training, participants will be able to:

By the end of this training, participants will be able to:

Copilot for Microsoft 365 is an AI-powered assistant that integrates with Microsoft Office applications to help finance and accounting professionals boost productivity, streamline reporting processes, and support better decision-making.

This instructor-led, live training (available online or on-site) is designed for finance and accounting professionals who have limited experience with AI and wish to leverage Microsoft Copilot to enhance accuracy, efficiency, and insight in their financial tasks.

By the end of this training, participants will be able to:

• Generate financial reports quickly and accurately using Copilot.
• Automate repetitive accounting and data entry tasks.
• Create financial summaries and forecasts with AI assistance.
• Use natural language prompts to derive insights from extensive financial datasets.

Format of the Course

• Interactive lecture and discussion sessions.
• Numerous exercises and practice activities.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-powered assistant integrated into familiar Microsoft applications to enhance content creation, automate routine tasks, and provide intelligent insights.

This instructor-led, live training (available online or on-site) is designed for public sector employees with limited or no prior experience using AI tools. The goal is to help them use Microsoft 365 Copilot to improve communication, streamline document work, and extract valuable insights more efficiently from data and meetings.

By the end of this training, participants will be able to:

• Utilize Copilot in Word, Excel, and Outlook to draft, analyze, and enhance communications.
• Automate repetitive documentation and summarization tasks across Microsoft 365 applications.
• Generate insights from meeting notes, spreadsheets, and written reports.
• Adhere to responsible use guidelines for Copilot in a public sector environment.

Format of the Course

• Interactive lectures and discussions.
• Practical use of Microsoft 365 Copilot in sample government scenarios.
• Guided exercises focused on communication, reporting, and meeting productivity.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Work faster with Microsoft Copilot Pro in 2024 | Word, PowerPoint, Excel, Teams, Outlook | Microsoft Copilot for Microsoft 365.

Copilot Studio is a platform designed for integrating AI-driven copilots and assistants into business applications to enhance workflows and automate user tasks.

This instructor-led, live training (available online or onsite) targets advanced-level technical professionals and automation leaders who aim to integrate Copilot Studio into existing applications. The goal is to execute SQL queries, streamline recruitment processes, and trigger Power Automate flows in real-world, production-like scenarios.

By the end of this training, participants will be able to:

• Design and configure Copilot assistants that securely run SQL queries on HR datasets.
• Implement conversational workflows to automate recruitment and hiring tasks.
• Integrate Copilot Studio with Power Automate to initiate and manage automated processes.
• Apply best practices for security, data governance, and compliance when making data accessible to AI assistants.

Format of the Course

• Interactive lectures and discussions.
• Hands-on labs involving Copilot Studio, SQL, and Power Automate integrations.
• Workshops focused on building, testing, and securing production-ready copilots.

Course Customization Options

• For a customized training session for this course, please contact us to arrange.

This one-day course is composed of two parts -Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases.

Getting started with Microsoft 365 Copilot

The first part of the course, introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot.

Empower your workforce with Microsoft 365 Copilot Use Cases

The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

Course Summary

Module 1: Get started with Microsoft 365 Copilot

• Introduction to Microsoft 365 Copilot
• Explore the possibilities with Microsoft 365 Copilot
• Optimize and extend Microsoft 365 Copilot

Module 2: Module 2: Craft effective prompts for Microsoft 365 Copilot

• Summarize and simplify information with Microsoft 365 Copilot
• Create and draft with Microsoft 365 Copilot
• Edit and transform content with Microsoft 365 Copilot
• Ask questions and analyse content with Microsoft 365 Copilot

By the end of this training, participants will be able to:

Microsoft 365 Copilot integrates artificial intelligence into popular Office applications to enhance productivity through intelligent suggestions, content creation, task automation, and advanced data analysis. It empowers professionals to work more efficiently without requiring extensive technical expertise.

This instructor-led, live training (available online or onsite) is designed for administrative professionals at the beginner level who want to learn how to effectively utilize Microsoft 365 Copilot in their daily workflows.

By the end of this training, participants will be able to:

• Understand what Microsoft 365 Copilot is and how it functions across Office applications.
• Use Copilot in Word to draft, summarize, and format documents.
• Apply Copilot in Excel for data analysis, formula generation, and report creation.
• Utilize Copilot in Outlook to manage email communication and generate meeting summaries.
• Collaborate using Copilot in Teams to streamline meetings and task follow-ups.

Format of the Course

• Interactive lectures and discussions
• Real-world exercises and examples
• Hands-on practice in Microsoft 365 applications

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot Chat is an AI-driven assistant integrated into Microsoft 365 applications, designed to assist users in writing, summarizing, analyzing, and automating tasks more efficiently.

This instructor-led, live training (available online or on-site) is tailored for business professionals ranging from beginners to intermediates who aim to leverage Copilot Chat across Word, Excel, PowerPoint, and Outlook to enhance their daily productivity and communication.

By the end of this training, participants will be able to:

• Utilize Copilot Chat to create content and gain insights in Word, Excel, PowerPoint, and Outlook.
• Develop and refine prompts to receive more accurate and useful AI responses.
• Automate routine tasks using basic scripting and integration methods.
• Implement best practices for security, ethics, and accuracy in the use of generative AI.

Format of the Course

• Interactive lectures and discussions.
• Extensive hands-on practice with Microsoft 365.
• Real-world use cases and guided labs.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 Copilot is an AI-driven assistant integrated into Microsoft Office applications, designed to help users draft, analyze, summarize, visualize, and communicate more effectively.

This instructor-led, live training (available online or on-site) is targeted at intermediate-level professionals who want to harness the features of Microsoft 365 Copilot across core applications to boost productivity and enhance workflows.

By the end of this training, participants will be able to:

• Use Copilot in Word to draft, summarize, and rewrite documents.
• Analyze, visualize, and automate data tasks using Copilot in Excel.
• Create AI-assisted PowerPoint presentations from outlines or documents.
• Enhance email management and communication with Copilot in Outlook.
• Streamline collaboration, meeting follow-ups, and task tracking in Teams using Copilot.

Format of the Course

• Interactive lectures and discussions.
• Numerous exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.