Course Outline
Introduction to AI in the Administrative Environment
- Defining AI and its relevance to administrative roles
- A comprehensive overview of ChatGPT, Copilot, and Gemini
- Addressing privacy and security protocols associated with AI usage
Creating and Editing Content with AI Support
- Drafting and polishing professional emails
- Condensing meeting notes and extensive documentation
- Accelerating the creation of reports, proposals, and internal memos
Enhancing Scheduling and Task Management with AI
- Utilizing AI for streamlined calendar and meeting coordination
- Preparing meeting agendas and post-meeting follow-ups
- Establishing reminders and to-do lists through Copilot or Gemini integrations
Developing Prompting Skills and AI Communication
- Techniques for writing high-impact prompts to achieve optimal results
- Adjusting tone, style, and formatting requirements
- Refining and correcting AI-generated content through iteration
Multilingual Capabilities and Accessibility Features
- Translating text using AI-assisted tools
- Crafting inclusive and accessible professional communications
- Adapting language to support diverse audience needs
Applications within the Public Sector
- Case studies of AI-enhanced workflows in government settings
- Reviewing policies and guidelines regarding AI in public administration
- Strategies for staying current with evolving tool capabilities
Course Recap and Future Directions
Requirements
- Fundamental digital skills and proficiency with standard office applications (such as Microsoft Word, Excel, and email clients)
- Familiarity with navigating web-based platforms
- No previous knowledge of artificial intelligence tools is necessary
Target Participants
- Clerical personnel
- Administrative specialists
- Public sector operations staff
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples