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 Duration 21 hours

Course Outline

Defining Business Analysis

Overview of the business analysis field

  • Core roles and responsibilities
  • Differentiating business analysis from other related disciplines

Introducing the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Collecting business needs at the organizational or departmental level

  • Conducting needs analysis
  • Selecting the most appropriate elicitation methods
  • Gathering enterprise-level context using strategic, tactical, and operational tools

Exploring the nine elicitation techniques

  • Ensuring necessary steps are taken to collect information
  • Documenting and confirming elicitation outcomes

Conducting Enterprise Analysis

Evaluating the business environment

  • Classifying and prioritizing business needs and issues using affinity diagrams
  • Assessing business capabilities and identifying gaps

Identifying challenges and discovering opportunities

  • Uncovering the root causes of problems
  • Spotting opportunities for growth
  • Defining elements of the initial solution scope
  • Creating action-oriented business initiatives to address needs and opportunities

Evaluating the feasibility of options

  • 2x2 analysis grid
  • Prioritization matrices
  • Forecasting project benefits and costs

Documenting key project parameters

  • Establishing SMART project objectives
  • Defining critical project components and deliverables

Planning and Monitoring the Business Analysis Process

Preparing for requirements analysis

  • Recording assumptions, ground rules, and templates
  • Creating a requirements development plan to steer and manage the process
  • Formulating the communication plan

Executing stakeholder analysis

  • Identifying primary stakeholders
  • Analyzing the impact stakeholders have on the project

Establishing a change management process

  • Setting a baseline for the plan
  • Adhering to the defined change management procedure
  • Overseeing the change control workflow

Managing and Communicating Requirements

Analyzing requirements

  • Verifying, prioritizing, and organizing requirements
  • Drafting the requirements document
  • Identifying key connections using traceability

Implementing the communication plan

  • Mitigating common pitfalls encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder consensus and conflicts

Assessing and Validating Solutions

Allocating requirements

  • Maximizing business value
  • Evaluating dependencies among individual requirements

Assessing organizational readiness

  • Identifying gaps in organizational capability
  • Defining business and technical impacts on the organization

Developing Business Analysis Competencies

  • Going beyond the mechanical aspects of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking comprehensive knowledge of core business analysis tasks and methodologies, as well as those who need to effectively evaluate business options and outcomes.

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