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Course Outline

Learning Outcomes

By the end of this training, participants will gain practical insights into:

• Identifying your target customers and competitors

• Designing the customer experience you need to deliver

• Selecting the digital marketing channels available to you

• Aligning digital marketing channels with your buyer journey

• Understanding how customers find you online

• Building your online presence through websites, social media, Google Business Profile, app stores, and local business directory listings

• Creating content that aligns with your sales funnel

• Leveraging search engine optimisation (SEO) to drive visibility

• Building customer relationships using CRM tools

• Reaching your target audience through paid digital campaigns

• Setting up your business for efficient on-the-go management

Requirements

No prerequisites are required to attend this course.

Who Should Attend?

This instructor-led, live online training is designed for:

• Business owners (SMEs, digital entrepreneurs, start-ups),

• Marketing professionals (from junior to senior levels),

• Individuals planning to start a business,

• Those looking to begin a career in digital marketing,

And for those who do not have time to commit to long-duration certification programs.

 4 Hours

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Price per participant

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