Course Outline
Learning Outcomes
By the end of this training, participants will gain practical insights into:
• Identifying your target customers and competitors
• Designing the customer experience you need to deliver
• Selecting the digital marketing channels available to you
• Aligning digital marketing channels with your buyer journey
• Understanding how customers find you online
• Building your online presence through websites, social media, Google Business Profile, app stores, and local business directory listings
• Creating content that aligns with your sales funnel
• Leveraging search engine optimisation (SEO) to drive visibility
• Building customer relationships using CRM tools
• Reaching your target audience through paid digital campaigns
• Setting up your business for efficient on-the-go management
Requirements
No prerequisites are required to attend this course.
Who Should Attend?
This instructor-led, live online training is designed for:
• Business owners (SMEs, digital entrepreneurs, start-ups),
• Marketing professionals (from junior to senior levels),
• Individuals planning to start a business,
• Those looking to begin a career in digital marketing,
And for those who do not have time to commit to long-duration certification programs.
Testimonials (2)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
Course - Digital Marketing for Software-as-a-Service (SaaS)
Found the entire two days of training very informative and educational, but the content covered on Day 2 (Social Media & Mobile Marketing, Analytics, as well as Strategy & Planning) was the most valuable to me as it relates directly to my current line of work.