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Duration 7 hours
Course Outline
Course Overview and Learning Goals
- Welcome, review of course objectives, and agenda
- Connecting leadership practices to company mission and strategic goals
- Setting participant expectations and conducting an initial self-assessment
Core Principles of Situational Leadership
- Review of leadership styles most relevant to field-based teams
- Assessing team competence and commitment levels
- Choosing the most effective leadership approach for specific tasks
Effective Communication on Site
- Methods for delivering clear, concise briefings and instructions
- Practising active listening and confirming understanding
- Conveying technical and safety information effectively under time pressure
Assertive Decision-Making and Problem Resolution
- Structured approaches to decision-making for field-specific issues
- Applying rapid root-cause analysis and implementing corrective actions
- Balancing the need for speed with safety and quality standards
Motivation, Recognition, and Constructive Feedback
- Identifying practical motivators suited to technical tradespeople
- Providing on-the-spot constructive feedback and recognition
- Developing short-term incentives and non-monetary reward structures
Performance Management and Productivity Enhancement
- Defining clear expectations and establishing measurable goals
- Monitoring progress, KPIs, and conducting quick performance reviews
- Fostering skill improvement and accountability through coaching
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules efficiently
- Coordinating materials, tools, and subcontractor activities
- Developing contingency plans to address delays and site disruptions
Safety Leadership and Regulatory Compliance
- The leader's role in fostering safety-first behaviours
- Conducting effective safety briefings and job hazard analyses
- Managing incidents, reporting processes, and learning from near misses
Conflict Resolution, Team Cohesion, and Inclusivity
- Managing interpersonal conflicts and navigating difficult conversations
- Fostering collaboration across multi-skilled teams
- Promoting inclusive behaviours and respectful communication
Hands-On Workshop: Scenario-Based Roleplays
- Guided roleplays that simulate common site challenges
- Providing and receiving peer and trainer feedback using coaching frameworks
- Refining leadership approaches and drafting individual action plans
Implementation Planning and Performance Measurement
- Developing a 30-60-90 day leadership action plan
- Identifying key productivity and safety metrics for monitoring
- Preparing for handoff to HR or senior management for ongoing follow-up
Recap and Future Actions
Requirements
- A foundational understanding of electrical installation processes and site operations
- Prior experience supervising or collaborating within technical teams
- Familiarity with standard workplace health and safety principles
Target Audience
- Team leaders and foremen involved in electrical installation
- Site supervisors and project managers
- HR or training coordinators overseeing field teams
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
