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 Duration 21 hours

Course Outline

1. Introduction to project management

  • Foundations of project management: understanding projects, processes, programs, portfolios, and their management within an organization
  • The golden triangle of project management: defining the core domains
  • Comparing methodologies and standards: the classic "Waterfall" approach versus agile frameworks
  • Selecting the appropriate approach: aligning the project life cycle with the specific characteristics of your projects

2. IT projects

  • Defining and characterizing the management of IT projects
  • Common causes of IT project failure
  • Key success factors in IT project delivery
  • The IT project life cycle
  • Examining RUP and MSF development methodologies
  • Integrating PMBok with RUP and MSF methodologies
  • Combining Prince2 with Agile frameworks: Prince2 Agile

3. IT project planning

  • Project charter: defining purpose, expected outcomes, benefits, and the scope of the IT project
  • Deliverables and quality criteria: establishing standards for business value delivery and project accountability
  • Project environment and structure: understanding the impact of stakeholders and organizational structure on successful implementation

4. IT project scheduling: from product to tasks

  • Project scheduling strategies: based on activity outputs and resource structures
  • Work Breakdown Structure (WBS), network diagrams, and milestones: the foundations of classical scheduling
  • Kanban boards: managing schedules within Agile frameworks
  • RACI matrix: effective assignment of resources and responsibilities

5. Risk management in IT

  • Risk management models applicable to projects
  • Identifying and assessing project risks
  • Risk mapping and planning response strategies
  • Selective risk handling: implementing effective risk management practices

6. Communication management

  • Developing a communication plan: determining what to say, when, where, and how
  • Structuring effective messages: communication grounded in facts
  • Managing crisis communication and conflict resolution
  • Communicating value: fostering a positive, project-supportive attitude within the organization

7. Change management in an IT project

  • Understanding change: identifying areas susceptible to modification in a project
  • Defining change tolerance and documenting alterations
  • Managing project buffers and addressing bottlenecks
  • Managing quality and business value changes: utilizing registers, indicators, and configuration libraries
  • Cultivating a change-friendly mindset to support project success

8. Team management

  • Team dynamics: stages of team development and strategies for effective collaboration
  • Leadership models: determining how to manage project teams effectively
  • Communication styles, motivation techniques, and task delegation
  • Tools and techniques for enhancing team collaboration

9. Project quality management in IT: defining and delivering quality - acceptance criteria, test-driven development
10. IT project schedule management

  • Schedule management: balancing time, cost, and scope
  • Reporting and monitoring systems: tailoring approaches to specific project needs
  • Critical path management: scheduling techniques in classical approaches
  • Kanban-based monitoring: tracking project progress in agile environments

11. Closing the project
12. Start, stop, continue: summarizing potential changes in "my project area"

Requirements

No prior preparation or specific prerequisites are required for this training.

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