Problem Solving with Root Cause Analysis (RCA) Training Course

This course on Advanced Product Quality Planning (APQP) is designed to give participants a thorough grasp of the APQP methodology and its critical role in product development and launch. It explores the core concepts, tools, and techniques essential to APQP, empowering learners to effectively plan and oversee quality across the entire product development lifecycle. By engaging with real-world examples, case studies, and interactive exercises, participants will build the practical skills and theoretical knowledge needed to successfully integrate APQP into their organizations, ensuring the delivery of superior products to customers.

This instructor-led, live training in Uzbekistan (online or on-site) is designed for intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

This thorough course is designed to equip participants with the comprehensive knowledge and expertise necessary to implement and maintain a Quality Management System (QMS) that aligns with the IATF 16949 standard. Attendees will develop a deep understanding of the requirements, processes, and industry best practices specific to automotive quality management. By engaging with practical examples and case studies, participants will learn how to effectively apply IATF 16949 principles to uphold the highest quality standards in automotive manufacturing and supply chain operations.

ISO 26262 establishes the requirements for functional safety within the automotive industry.

This instructor-led, live training (available online or onsite) is designed for automotive professionals looking to implement the ISO 26262 standard in their organizations.

Upon completion of this training, participants will be able to:

• Grasp the concept of functional safety as it applies to automotive hardware and software development.
• Understand the legal obligations and compliance requirements associated with ISO 26262.
• Execute the safety processes outlined in ISO 26262.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical activities.
• Practical implementation in a live-lab setting.

Customization Options

• For customized training arrangements, please contact us.

The ISO 9001 Foundation training provides you with the essential knowledge to implement and manage a Quality Management System (QMS) in accordance with ISO 9001 standards. Throughout this course, you will gain a comprehensive understanding of QMS components, including policy, procedures, performance metrics, management commitment, internal audits, management reviews, and the principle of continual improvement.

Upon finishing this course, you are eligible to take the examination and pursue the “PECB Certified ISO 9001 Foundation” credential. This certificate demonstrates your grasp of the fundamental methodologies, requirements, framework, and management approaches associated with quality standards.

Who should attend?

• Professionals involved in Quality Management
• Individuals aiming to acquire knowledge about the core processes of Quality Management Systems (QMS)
• Individuals interested in building a career in Quality Management

The “PECB Certified ISO 9001 Foundation” examination strictly adheres to the PECB Examination and Certification Programme (ECP) requirements. The exam evaluates the following competency domains: h Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) h Domain 2: Quality Management System (QMS)

After successfully passing the exam, you may apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

Certification fees are included in the exam price

Training materials, comprising over 200 pages of content and practical examples, will be provided

A participation certificate awarding 14 CPD (Continuing Professional Development) credits will be issued

If you do not pass the exam, you are permitted to retake it within 12 months at no additional cost

The ISO 9001 Lead Auditor training equips you with the essential expertise to conduct Quality Management System (QMS) audits by applying widely recognised audit principles, procedures, and techniques. Throughout this training course, you will gain the knowledge and skills required to plan and execute both internal and external audits in full compliance with ISO 19011, as well as to manage the certification process according to ISO/IEC 17021-1.

Through practical exercises, you will master core audit techniques and develop the competence to manage an audit programme, lead an audit team, communicate effectively with clients, and resolve conflicts.  

Upon acquiring the necessary expertise to perform such audits, you will be eligible to sit for the examination and apply for the “PECB Certified ISO 9001 Lead Auditor” credential. Holding a PECB Lead Auditor Certificate demonstrates your capability and competence to audit organisations based on internationally recognised best practices. 

Who should attend?

• Auditors seeking to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants aiming to master the Quality Management System audit process
• Individuals responsible for ensuring conformance with QMS requirements
• Technical experts preparing for a Quality Management System audit
• Expert advisors in the field of Quality Management

General information

• Certification fees are included in the exam price
• Training materials comprising over 450 pages of information and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of exam failure, you may retake the exam within 12 months at no additional cost

The PECB ISO 9001 Lead Implementer course is designed to equip you with the essential expertise required to assist an organization in establishing, implementing, managing, and maintaining a Quality Management System (QMS) aligned with ISO 9001. Throughout this training, you will gain a deep understanding of QMS best practices, enabling you to enhance customer satisfaction, overall performance, and operational effectiveness within an organization.

Upon mastering the core concepts of Quality Management Systems, you will be eligible to take the examination and apply for the “PECB Certified ISO 9001 Lead Implementer” credential. Holding this PECB Lead Implementer Certificate validates your practical knowledge and professional capability to successfully implement ISO 9001 standards within an organizational setting.

Who should attend?

• Managers and consultants focused on Quality Management
• Expert advisors aiming to master the implementation of a Quality Management System
• Professionals responsible for ensuring compliance with QMS requirements
• Members of QMS implementation teams

General information

• Certification fees are included in the exam price
• Training materials comprising over 450 pages of information and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam free of charge within 12 months

During this instructor-led, live training in Uzbekistan, participants will gain insights into QMS Audit principles, procedures, and documentation through a series of case studies, group discussions, and practical exercises.

By the end of this training, participants will be able to:

• Identify the requirements for a successful QMS Audit.
• Create an audit checklist for sample audit scenarios.
• Report findings in accordance with ISO 9001 requirements.
• Write and grade non-conformity reports and evaluate corrective action proposals.
• Prepare and present compelling evaluations to top management, aligned with the organization’s policies and objectives.

The primary objective of this program is to shift the audit process from a reactive approach focused on "discovering" issues to a proactive strategy centered on "preventing" them. By mastering Root Cause Analysis, the Internal Audit team will specifically aim to eliminate recurring findings. This ensures that once a weakness is identified, the recommendations offer a permanent solution, thereby protecting the company's operational efficiency and financial integrity.

Failing to implement structured RCA creates a high-risk environment:

• Financial Erosion: Unresolved root causes within financial processes result in cumulative losses that increase over time.
• Resource Wastage: Auditors spend 40% more time re-auditing the same failed controls rather than focusing on new strategic risks.
• Diminished Authority: Frequently reporting the same issues weakens the Audit Division's influence with senior management and auditees.

This guided, live training session in Uzbekistan (online or in-person) is designed for intermediate-level internal auditors looking to improve their audit capabilities through structured RCA techniques.

By the conclusion of this training, participants will be able to:

• Comprehend RCA methodologies and their function in internal auditing.
• Identify and assess the root causes of audit findings.
• Employ RCA tools such as the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Formulate corrective and preventive action plans derived from RCA outcomes.
• Embed RCA within the internal audit process to enhance risk management.

This training course is designed to provide professionals with a comprehensive understanding of root cause analysis and corrective action implementation. Participants will learn to distinguish between the root cause of a problem and the root cause of non-detection, utilize various analysis tools, and understand the differences between corrective actions and corrections. The course will also cover methodologies for verifying the effectiveness of implemented actions and introduce the 8D problem-solving process.

Benefits:

• Develop the ability to identify and address the root causes of problems effectively.
• Gain proficiency in using key analytical tools and techniques.
• Learn to implement and verify corrective actions to prevent recurrence of issues.
• Improve process reliability and quality within your organization.
• Foster a culture of continuous improvement and proactive problem-solving.

This instructor-led, live training (online or onsite) is aimed at intermediate-level safety professionals and operational managers who wish to enhance their ability to investigate incidents, identify systemic weaknesses, and design effective corrective and preventive actions.

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.

By the end of this training, participants will be able to:

• Adopt a proactive and collaborative approach for enhancing supplier quality.
• Clearly define and communicate supply specifications and requirements.
• Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
• Use a QMS system to continuously monitor, inspect and audit supply chains.
• Ensure that suppliers provide the highest quality products and services.

This instructor-led, live training in Uzbekistan (online or onsite) is tailored for entry-level quality control professionals who seek to learn the fundamentals of Statistical Process Control (SPC) and apply them in real-world situations.

By the end of this training, participants will be able to:

• Understand the foundational concepts of Statistical Process Control (SPC).
• Employ basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process efficiency.
• Create and analyze various types of control charts for variable and attribute data to detect and assess process variations.
• Calculate and interpret process capability indices.

This training program is designed for individuals working within or alongside high-performance IT delivery teams—such as DevOps and Scrum units—who are responsible for or deeply engaged in quality engineering. This includes QA professionals, testers, and operations staff. Other key roles that will benefit from this course include business analysts, product owners, developers, quality engineers, end users, scrum masters, agile coaches, release train engineers, and more.

In the modern IT landscape, cross-functional teams are expected to deliver business value rapidly while maintaining the right level of quality. TMAP® supports this shift toward built-in quality, which extends far beyond traditional testing.
Conducting QA and testing activities within an organization demands a broad range of knowledge and skills. This training enables professionals to effectively perform these operational tasks.

The course fee includes the exam voucher for TMAP® High-Performance Quality Engineering. The exam is administered in collaboration with iSQI. Using this voucher, you can schedule your exam at a date and location of your choice.

The internationally recognized TMAP® High-Performance Quality Engineering certification validates and attests to the essential knowledge and skills required by anyone responsible for or heavily involved in quality engineering.