Course Outline
Coaching and Mentoring – Key Processes in People Development
• The role of developmental conversations in organisations
• How coaching and mentoring support performance and engagement
Understanding the Differences
• Coaching vs. mentoring: purpose, scope, and outcomes
• Common misconceptions and overlaps
Skills and Competencies for Coaching
• Building rapport and psychological safety
• Questioning techniques and active listening
• Feedback and reflection
Skills and Competencies for Mentoring
• Sharing experience and guiding career growth
• Supporting professional identity and decision making
Career Stages and Development Interventions
• Matching methods to levels of experience
• Case studies and practical role-plays
Developed Skills
• Recognising and applying coaching vs. mentoring approaches
• Active listening and question formation
• Paraphrasing and constructive feedback
• Understanding organisational adulthood and maturity models
• Building a contingency plan for continuous development
Requirements
Testimonials (4)
Body scan
Piotr Chwiedziewicz - Grupa OLX
Course - Mindfulness for Business Professionals
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
Manot Sae - MVCI (Thailand) Limited
Course - Workshop: Boost your productivity with this new method!
I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Course - Stress Management and Prevention
Relevance of the training and the reflection of behaviours already observed in others and myself.