Communicate With Impact Training Course

Who should attend

This course is designed for individual contributors, managers, and team leaders whose success hinges on their capacity to communicate effectively, ensure they are understood, and positively influence others' performance. It also helps in building strong working relationships.

Course description

The success of both individuals and teams relies heavily on the ability to communicate with others, whether in person or virtually. Every interaction shapes how you are perceived and presents an opportunity to build trust and exert positive influence. Whether addressing a single person or a large audience, sharing information with a project team, or delivering challenging messages, effective communication is one of the most powerful skills for achieving your goals.

This course enhances your ability to focus on your desired outcomes, understand your audience, and craft your message for clarity and impact. It also emphasizes the importance of creating an environment that fosters open discussion and ongoing dialogue, which are essential for successful communication. The communication skills you will learn in this course will improve your capacity to make informed choices, exert influence without authority, and enhance the quality of your relationships and productivity.

Goal

The training aims to review and enhance the competencies necessary to achieve business objectives, both individually and as part of a team. This will be achieved through the acquisition of skills by the participants, including:

• Developing an effective communication style with others
• Analyzing practical barriers to communication and active techniques to prevent them
• Building supportive relationships within teams
• Promoting effective teamwork
• Raising awareness of mutual influence between team members and the unit as a whole
• Gaining the ability to use various techniques to manage conflict
• Adjusting attitudes and behaviors to model constructive actions (such as adopting an assertive posture)

Method of work

The training is designed to be highly interactive, with participants actively engaged for over 80% of the time. Each session follows a consistent structure: starting with a new exercise to build awareness, followed by a mini-lecture on the techniques (to provide knowledge), and then practicing new tactics and techniques (to develop skills). At the end of each session, participants receive support materials covering the topics discussed.

Practical material is supplemented with mini-lectures that explain the theoretical basis and fundamental psychological mechanisms experienced by participants during training sessions.

Communication skills have long been recognized as crucial for professional success, and many careers have faced setbacks or stagnation due to a lack of these skills. Contrary to popular belief, few individuals are naturally gifted with this ability; most develop it through practice or learning from mistakes. This course is designed to help participants enhance their communication skills, thereby improving their ability to collaborate effectively with others.

Mediation skills, while closely related, have distinct differences. While excellent communication is essential, the ability to listen and understand the perspectives being shared is even more critical. The mediator's role is to facilitate a resolution that both parties can agree upon without taking sides, making judgments, or offering guidance. Mediators focus on fostering effective communication and building consensus between the parties. This course also delves into the broader set of skills needed to become an effective mediator, beyond just communication.

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at persons working in an international business environment who wish to quickly improve their listening, speaking and writing skills to be more effective leaders and team members.

By the end of this training, participants will be able to:

• Learn tools and tactics to quickly expand their workplace English vocabulary.
• Focus on only the relevant parts of the English language needed to be more effective at work.
• Gain confidence in their ability to communicate with authority by phone, email and in meetings.
• Practice techniques to influence and persuade customers, managers, and peers.
• Apply a systematic approach to continue improving their Business English skills after the training.

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at anyone who wishes to enhance their coaching and communication skills.

By the end of this training, participants will be able to:

• Understand the impact of coaching and effective communication on peer-to-peer engagement.
• Learn and apply the different coaching and communication best practices.
• Improve communication and influencing skills.
• Conduct coaching sessions with confidence.

By the end of the course, participants will be able to:

• Recognize the importance of managing their own behavior before they can influence others’ behavior
• Comprehend the advantages and disadvantages of various communication methods available
• Effectively manage both internal and external clients and stakeholders

Format of the course

The course will be a highly interactive mix of:

• Facilitated discussions
• Slide presentations
• Exercises, and
• Case studies

Audience

The course is designed for staff who need a comprehensive understanding of the challenges related to Communicating and Influencing:

• Their colleagues
• Their supervisors
• Their internal and external clients and stakeholders

Format of the Course

The course will be a highly interactive blend of:

• Facilitated discussions
• Slide presentations
• Exercises and case studies

By the End of the Course, Participants Will Be Able to:

• Recognize the importance of managing their own behavior before they can influence others’ actions
• Understand the advantages and disadvantages of various communication tools available
• Effectively manage their internal and external clients and stakeholders
• Explain how to handle challenging situations they may face in the workplace

If you want to:

• understand why some people do not respond to what you say,
• improve your relationships with your spouse, children, boss, or coworkers,
• expand your personal communication skills when interacting with others,
• learn how to quickly feel better, safer, and more at ease,
• make other people interested in you and like you

this course is for you!

The communication tools you will learn are drawn from various fields such as NLP, psychology, psychotherapy, and hypnotherapy. This comprehensive knowledge is based on the latest research and developments in these areas. Hundreds of hours of study, reading, listening, and viewing materials, including books and movies, as well as psychological consultations, are presented in the form of lectures with practical exercises.

Audience

• Staff who need to be fully aware of the issues surrounding influencing and avoiding conflict with:
  • Their colleagues
  • Their supervisors
  • Their internal and external customers and stakeholders

Course Objectives

By the end of the course, participants will be able to:

• Recognize the importance of managing their own behavior before they can influence others’ actions
• Understand the advantages and disadvantages of various communication methods available
• Effectively manage their internal and external customers and stakeholders

Format

The course will be a highly interactive mix of:

• Facilitated discussions
• Slide presentations
• Exercises
• Case studies

This workshop is a practical program implementing the principles of coordinating business meetings. Adult learning methodology of learning is used in this program. It is facilitated with interactive exercises and powerful presentations.

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.

By the end of this training, participants will be able to:

• Explore remote leadership, structures, and components to successfully adapt a remote work setup.
• Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
• Use existing tools and technologies to improve virtual communication and collaboration.
• Implement goal setting and project management methods to measure the performance of a remote team.

This two-day course is tailored for individuals aiming to achieve better results from their negotiations with customers, suppliers, and colleagues. It imparts the skills and strategies employed by successful negotiators and helps build the confidence necessary for success.

Participants will explore various negotiating styles and learn how to enhance their personal influence while maintaining crucial relationships. The course is highly interactive, combining lectures, discussions, coaching, and practical exercises.

Audience

Managers, Team Leaders, and staff members who feel that:

• They are attending an excessive number of meetings
• Their time is being consumed by others
• They struggle to complete their daily tasks due to a lack of planning, foresight, or prioritization

Format of the course

The course will be a highly interactive blend of:

• Facilitated discussions
• Slide presentations
• Exercises and case studies

By the end of the course, delegates will be able to:

• Understand the importance of managing meetings effectively, showing respect for the time constraints of those invited
• Follow standard procedures for scheduling, conducting, and documenting meeting outcomes
• Gain a broader understanding of various methods to manage their time more efficiently, working smarter rather than harder

Audience

This course is designed for staff who need a comprehensive understanding of People and Team Management, relevant to:

• Their personal development
• Their colleagues (peers)
• Their supervisors
• Their team members
• Their internal and external clients and stakeholders

Format of the course

The course will be a highly interactive blend of:

• Facilitated discussions
• Slide presentations
• Practical exercises
• Real-life case studies

By the end of the course, delegates will be able to:

• Recognize the importance of managing their own behavior before influencing others
• Understand the advantages and disadvantages of different communication methods
• Effectively manage, motivate, and develop their team members
• Successfully manage their internal and external clients and stakeholders
• Address challenging situations they may face in the workplace

This instructor-led, live training in Uzbekistan (online or onsite) is aimed at team leaders and team members who wish to improve the way in which they communicate, collaborate and relate to each other. By following a series of practices, teams can enhance these skills, leading to more productive work and a happier work life.

By the end of this training, participants will be able to:

• Identify and address common problems in how they communicate and respond to others at work.
• Improve the efficiency with which work is carried out as a team.
• Understand the individual as well as the collective needs of a team so as to better manage and direct their efforts.
• Understand the meaning and importance of emotional intelligence as an indicator and guide to improve human relations at work.