Course Outline
- Analyzing your personal negotiation style
recognizing your unique approach and its influence on negotiation dynamics
- Choosing between competitive or cooperative approaches
understanding which strategy best suits the situation
- The role of creativity and adaptability
exploring alternative solutions and resolving issues creatively
- Managing expectations
effectively handling the pre-negotiation and opening phases
- The power of non-verbal communication
leveraging body language to reinforce your verbal message
- The criticality of thorough preparation
outlining the essential steps to take before negotiations begin
- Rebalancing power dynamics
assessing the strengths and weaknesses of all parties involved
- Defining goals and objectives
establishing what a successful outcome looks like and identifying non-negotiables
- Focusing on interests rather than demands
uncovering the underlying motivations and concerns of the other party
- Identifying negotiation variables
determining what you can concede at minimal cost and what you aim to gain in exchange
- Constructing and defending proposals
presenting value in a way that resonates with the counterparty
- Effectively responding to proposals
explaining why certain offers are unworkable and presenting counter-offers
- The strategic use of questioning
employing conditional questions to explore solutions without locking in commitments
- Navigating the bargaining process
exchanging concessions to reach mutually beneficial agreements
- Overcoming impasses
using tools to find a path around deadlocks
- Addressing price objections
strategies to protect your position and value
- Finalizing the agreement
summarizing key points and closing to prevent misunderstandings and errors
Requirements
Given the high volume of hands-on exercises in this course, a minimum of four participants and two trainers are required.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept
