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 Duration 14 hours

Course Outline

Introduction:

  • Key assumptions that support effective communication and shared responsibility in the interaction process

Communication with Self:

  • How self-dialogue impacts your interactions with others
  • The art of asking better questions
  • Techniques for rapid shifts in emotional states

Communication with Others:

  • Representation systems (auditory, visual, kinesthetic)
  • Strategies for establishing and sustaining contact (rapport)
  • Motivation and influence through body language
  • The impact of suggestion, persuasive language, and 'hypnotic' language patterns

Requirements

A genuine desire to understand yourself and others more deeply.

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