Course Outline
Introduction:
- Key assumptions that support effective communication and shared responsibility in the interaction process
Communication with Self:
- How self-dialogue impacts your interactions with others
- The art of asking better questions
- Techniques for rapid shifts in emotional states
Communication with Others:
- Representation systems (auditory, visual, kinesthetic)
- Strategies for establishing and sustaining contact (rapport)
- Motivation and influence through body language
- The impact of suggestion, persuasive language, and 'hypnotic' language patterns
Requirements
A genuine desire to understand yourself and others more deeply.
Testimonials (3)
Effective communication is not about speaking exactly like my client or using perfect English. It is about making my message clear, complete, and easy to understand. I learned that I should provide the essential details, organize my thoughts, choose the right words, and communicate with confidence. The goal is not simply to speak more, but to make sure the other person understands the message, expectations, and next steps clearly.
LIRIO LAUREANO - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.