Course Outline
Introduction
• Why transformations fail: technology-centric approaches, vague purpose, and change fatigue
Navigating Resistance
• Viewing resistance as valuable information
• Understanding core objections: status, competence, and control
Driving the Change
• Defining a clear "why", achieving quick wins, and securing visible sponsorship
• Applying Kotter's 8 steps and ADKAR in practice – including their limitations
• Change agents and champions: insights from the trainer's experience as an Agile Champion in the banking sector
• Middle managers: the most critical yet often overlooked group
Ensuring Change Persists
• Involving stakeholders early in the design of new processes
• Focusing on adoption metrics rather than just delivery outcomes
• Lessons from Bulgarian banking case studies: successes and failures
Practical Application
• Developing a concise change and stakeholder plan for a participant's own initiative
Summary and Future Actions
Requirements
Prerequisites
• No prior background in Agile or change management is necessary
• Experience in working within or leading teams in established organizations
Target Audience
• Managers and team leads
• Heads of transformation, change management, and HR
• Product Owners and project managers driving change initiatives
• Leaders in banking, insurance, public sector, and corporate environments
Testimonials (1)
The case studies, real life examples