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 Duration 7 hours

Course Outline

Introduction

• Why transformations fail: technology-centric approaches, vague purpose, and change fatigue

Navigating Resistance

• Viewing resistance as valuable information
• Understanding core objections: status, competence, and control

Driving the Change

• Defining a clear "why", achieving quick wins, and securing visible sponsorship
• Applying Kotter's 8 steps and ADKAR in practice – including their limitations
• Change agents and champions: insights from the trainer's experience as an Agile Champion in the banking sector
• Middle managers: the most critical yet often overlooked group

Ensuring Change Persists

• Involving stakeholders early in the design of new processes
• Focusing on adoption metrics rather than just delivery outcomes
• Lessons from Bulgarian banking case studies: successes and failures

Practical Application

• Developing a concise change and stakeholder plan for a participant's own initiative

Summary and Future Actions

Requirements

Prerequisites

• No prior background in Agile or change management is necessary
• Experience in working within or leading teams in established organizations

Target Audience

• Managers and team leads
• Heads of transformation, change management, and HR
• Product Owners and project managers driving change initiatives
• Leaders in banking, insurance, public sector, and corporate environments

Number of participants


Price per participant

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